CUSTOMER CARE
When shopping at LP's Children's Boutique we hope for your experience to be as easy and straightforward as possible. Customer care and building good relationships with our customers is the top of our priority. We will always do our upmost to cater for everyone whatever the query, subject or request. We can be contacted during our opening times via Email. We aim to get back to you within 24hrs.
PRIVACY & SAFETY
This privacy policy sets out how LP'S CHILDREN'S BOUTIQUE uses and protects any information that you give LP'S CHILDREN'S BOUTIQUE when you use this website. LP'S CHILDREN'S BOUTIQUE is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. LP'S CHILDREN'S BOUTIQUE may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
WHAT WE COLLECT
We may collect the following information:
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Name
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Contact information including email address
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Demographic information such as postcode, preferences and interests
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Other information relevant to customer surveys and/or offers
For the exhaustive list of cookies we collect see the List of cookies we collect section.
WHAT WE DO WITH THE INFORMATION WE GATHER
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
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Internal record keeping
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We may use the information to improve our products and services.
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We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
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From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
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We may use the information to customise the website according to your interests.
SECURITY
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
HOW WE USE COOKIES
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
LINKS TO OTHER WEBSITES
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
CONTROLLING YOUR PERSONAL INFORMATION
You may choose to restrict the collection or use of your personal information in the following ways:
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Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
HANDLING OF PHOTOS
We have the rights to use all photography displayed on our site. All advertising photography that is supplied by our customers via our social media pages (Instagram & Facebook) may be used on our site and social media, however we will never use these photos without consent from the individual supplying the photos.
TERMS & CONDITIONS
Welcome to LPS CHILDREN BOUTIQUE 'S website terms and conditions for use. These terms and conditions apply to the use of this website and by accessing this website and/or placing an order you agree to be bound by the terms and conditions set out below. If you do not agree to be bound by these terms and conditions then you may not use or access this website. Any discrepancy will be assessed by ourselves but as due care has been taken to ensure all is covered below, we will likely dismiss your concerns. Before you place an order, if you have any questions relating to these terms and conditions please contact us by email at sales@lpschildrensboutique.com
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Accuracy of Contents
We take extra care to ensure that the details, such as price and stock levels, on this website are correct and up to date. Should an error be found then we will contact you via email immediately. No goods will be dispatched until you have confirmed whether you wish to continue with the order. You will be given a choice to cancel the order (monies will be refunded at the earliest possible opportunity) or continue with the alternative order offered. If a confirmation / cancellation email is not received from you within 14 days, your order will automatically be cancelled.
Sizing information is as specified by our individual suppliers. We aim to have this information available to you at your request. Due to the location of suppliers, some sizes have been converted to UK sizing. Please contact us directly should you have any queries regarding sizing, prior to placing an order.
High resolution images are used to ensure that the colour of products shown on screen are as accurate as possible. Please be aware that different monitors can show varying colours.
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PRE ORDERS
All pre orders will take a minimum of two weeks to arrive. We aim to get all our orders out to you ASAP. On some occasions pre orders may be cancelled due to supply issues, unfortunately this is out of our our hands so we would advise you order early to avoid any disappointment! All unfulfilled orders will be fully refunded.
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CLEARPAY
Clearpay makes budgeting easier by lending you the amount for your purchase, and allowing you to break down your payments into four instalments. These payments are then due every two weeks, interest-free.* Remember, spend responsibly - sometimes splitting up payments by using this credit might not always be the best option (just saying). Any problems with Clearpay purchases please contact Clearpay directly. We don't hold any responsIbility for Clearpay payments
PAYMENT METHODS
- Credit / Debit Cards
- PAYPAL
- CLEARPAY
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